Terms of Service

1. Professional / B2B Service

Rendee is offered exclusively to customers acting as professionals — businesses, entrepreneurs, self-employed individuals, and other legal persons — in the course of their professional or commercial activity. The service is not intended for consumers within the meaning of Article L.212-2 of the French Code de la consommation.

By placing an order and ticking the professional-declaration checkbox at checkout, you confirm that you are acting as a professional and not as a consumer. As a consequence, the 14-day right of withdrawal provided to consumers under Article L.221-18 of the Code de la consommation does not apply to your purchases.

2. Service Description

Rendee is an AI-assisted content generation platform. It creates short-form social media content for your business, including: vertical video (with on-screen captions and background images), platform-specific post captions (Facebook, Instagram, LinkedIn, X, TikTok, YouTube Shorts), and background images sourced from Unsplash. Each project has a persistent "memory" (business brief) that is used to personalise outputs over time.

3. Account Terms

• Authentication uses a magic link sent to your email address — no password is created.
• You may hold one account per email address. Creating multiple accounts to abuse the free-generation tier is prohibited.
• You must provide accurate and current information. You are responsible for all activity under your account.
• You must not share access to your account with third parties.

4. Acceptable Use

You agree not to use Rendee to generate content that:

• infringes any intellectual property right;
• is unlawful, defamatory, harassing, or fraudulent;
• contains false factual claims presented as true;
• violates any applicable laws or platform terms of service where you publish it.

You may not attempt to circumvent usage limits, access the service through automated means without our consent, or reverse-engineer the platform.

5. Content Ownership

• You own all AI-generated text and video content produced for your account. We assert no rights over it.
• Stock photos sourced from Unsplash are provided under the Unsplash License. You are responsible for reviewing and complying with that licence (including attribution where required) before publishing.
• Media you upload remains your property. We store it solely to fulfil your generation requests and delete it after 7 days.
• You are solely responsible for the content you publish externally.

6. Payment Terms

Subscriptions

• Subscriptions are billed monthly and renew automatically on the same date each month.
• You may cancel at any time via your account or by contacting us. Cancellation takes effect at the end of the current billing period; access continues until then.
• Monthly Content allowances do not roll over to the next billing period.

Content Packs

• Content packs are one-time purchases. The purchased Content balance does not expire.

Immediate Access & No-Refund Policy

By purchasing, you expressly request immediate access to the digital service. Because the service is supplied immediately upon payment to a professional customer, and the full Content is available from the moment of purchase, all purchases are final and non-refundable. This applies to subscriptions (for the current billing period) and Content packs alike.

7. No Guarantee of Results

Rendee generates social media content; it does not guarantee any business outcome, including but not limited to client acquisition, follower growth, engagement rates, revenue, or leads. Results depend on many factors outside our control, including your market, the quality of your offer, and how and where you publish content. The service is provided "as is" and "as available".

8. Limitation of Liability

To the maximum extent permitted by applicable law, the Provider's total liability for any claim arising out of or related to these Terms or the service is limited to the amount you paid to us in the 3 months preceding the claim. We are not liable for any indirect, incidental, consequential, or punitive damages, or for loss of profits, data, or business opportunities.

9. Service Availability

We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features with reasonable notice where practicable.

10. Updates to These Terms

We may update these Terms from time to time. Material changes will be communicated by email to your registered address at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance of the revised Terms.

11. Governing Law & Jurisdiction

These Terms are governed by French law. Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of Paris, France.